Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-damage-restoration-companies-norfolk-va.ecojohns.com (hereinafter referred to as “Water Damage Restoration Companies Norfolk VA,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with international privacy laws, including but not limited to PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the domain https://water-damage-restoration-companies-norfolk-va.ecojohns.com. Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Utilize our applications and services as an authorized user.
  • Visit any of our websites linked to this Privacy Statement.
  • Receive communication from us, including emails, newsletters, phone calls, or text messages.

Personal Data Collection

We collect various types of personal data, which can include:

  • Account Information: Details related to your account creation and management.
  • Payment Information: Data associated with payment methods you use on our platform.
  • Financial Information: Transaction records and financial details for billing purposes.
  • Purchase Information: Items you buy from us, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when using our applications.
  • Location Data: Information about your geographical location when using our services.
  • Feedback: Your comments, suggestions, or reviews that you choose to provide.
  • Social Media Information: Details from social media platforms when you interact with us through them.
  • Product Information: Preferences, interactions, and feedback related to products on our site.

We gather this data through direct user input, automatic collection methods, and information received from third parties.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary: These ensure basic functionalities of the website, such as logging in.
  • Preference: Remembering user preferences and settings.
  • Analytics: Tracking site usage to improve performance and user experience.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy choices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations. Once the purpose is achieved or required retention periods expire, we securely delete or anonymize the data.

Security Measures

Water Damage Restoration Companies Norfolk VA implements robust security measures to safeguard your personal information. We utilize encryption for secure communication and engage reputable third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us at the address provided below.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data, except where required by law.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Portability: Receive a copy of your data in a structured, commonly used format.
  • Objection: Object to or lodge a complaint about our use of your data.
  • Non-Discrimination: Be free from discriminatory practices based on your personal data.

To exercise these rights, please contact our Data Privacy Team at the email address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions about our data practices, please contact us:

  • Email: contact@water-damage-restoration-companies-norfolk-va.ecojohns.com
  • Postal Address: [Provide Company Address]